Standard delivery within Dhaka takes 24-48 hours. Outside Dhaka, it typically takes 3-5 business days.

You can track your order by visiting the "Track Order" section in your dashboard or by using the tracking link sent to your email.

We offer free delivery on orders over ৳999. For orders below that, a flat shipping fee of ৳60 (Dhaka) or ৳120 (Outside Dhaka) applies.

Yes, all Mouchak Cosmetics products are 100% cruelty-free and never tested on animals.

Our products are formulated with premium ingredients sourced globally and manufactured in state-of-the-art facilities complying with international standards.

We accept returns within 7 days of delivery for unused products in their original packaging. Please check our Returns policy page for more details.